Rivermark Video Banking 1.1.610

Rivermark Community Credit Union – Freeware – iOS
out of 158 votes

Rivermark Video Banking offers a secure platform for convenient and efficient interaction with trusted professionals, no matter where you are. This app provides a seamless video chat experience combined with comprehensive business functionalities.

During your video chat session with your trusted financial professional, you can:

Engage in a personalized, face-to-face communication.
Access informative content shared by your financial professional.
Upload requested documents or images as required.
Thoroughly review contracts or agreements tailored to your needs.
Provide your agreement and approval to documents and Terms of Use.
Effortlessly eSign loan applications, agreements, and contracts.

This app offers a secure, pleasant, and efficient means of communication with your trusted financial professional, regardless of your location.

Please note that data service charges may apply through your wireless carrier.

Overview

Rivermark Video Banking is a Freeware software in the category Business developed by Rivermark Community Credit Union.

The latest version of Rivermark Video Banking is 1.1.610, released on 12/23/2023. It was initially added to our database on 12/23/2023.

Rivermark Video Banking runs on the following operating systems: iOS.

Users of Rivermark Video Banking gave it a rating of 5 out of 5 stars.

Pros

Convenient access to banking services via video chat without needing to visit a branch.
Enhanced customer support with face-to-face interaction, allowing for clearer communication.
Secure transactions through encrypted channels, ensuring customer data safety.
User-friendly interface that is easy to navigate for various age groups and tech-savviness levels.
Ability to complete a variety of transactions, such as deposits and loan applications, during video sessions.

Cons

Limited availability of services compared to in-person banking appointments.
Requires a stable internet connection, which might be an issue for some users in remote areas or with poor internet service.
Potentially long wait times during peak hours when many customers are using the service simultaneously.
Not all banking inquiries may be suitable for video interactions, leading some customers to feel frustrated if they cannot resolve their issues effectively.
Tech issues can occur that may disrupt the session, leading to a frustrating user experience.

Screenshots (Click to view larger)

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